In the problem-solving model, what step follows assessment?

• A. Plan
• B. Engage
• C. Evaluate
• D. Terminate

Answer: (A)

Planning follows assessment. Once you’ve gathered and interpreted information about the client’s situation and needs, planning translates that understanding into a concrete roadmap: setting goals, choosing specific interventions, outlining who is responsible, identifying needed resources, and establishing a timeline and criteria for success. This creates a clear, actionable path for what will be done and how progress will be measured, which then guides implementation. Engagement typically occurs earlier to build rapport and gather data; evaluation happens after actions are taken to judge effectiveness, and termination comes after the plan has been carried out or goals are reached.